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FREQUENTLY ASKED QUESTIONS
What is the minimum hire period?
For domestic equipment, our minimum hire period is 12 weeks. We also offer 24- and 52-week hire options, giving you flexibility based on your fitness goals.
Hires for a commercial facility or business have a minimum contract term of 52-weeks.
What happens at the end of my hire?
We’ll contact you before your hire finishes to arrange collection or extend your hire.
Can I hire commercial equipment for home?
Yes, domestic customers can hire commercial equipment for their home.
Commercial equipment is subject to availability and some commercial equipment has a minimum contract length of 52 weeks.
What happens if the equipment breaks down?
If your hired equipment develops a fault, simply contact us and we’ll repair or replace it as quickly as possible. Any downtime will be added to the end of your hire period, so you won’t miss out on use.
Please note: Damage resulting from misuse or negligence is not covered.
Can I pick up the equipment myself?
No, we use a professional technician team to deliver and collect equipment, this way our customers cannot be held liable for any damage in transit.
Can you deliver outside of Adelaide?
In some cases, we may be able to deliver to regional SA, this does incur an extra charge. Please contact us and we will determine if it will be possible and provide a quote.
Can I purchase the equipment after my hire period?
No, we currently do not offer hire-to-buy. We may be able to facilitate purchase of a similar brand new item at a discounted price.
Can I view the equipment before hiring?
On some occasions, we can arrange this. Please contact us if you wish to view the equipment before making your decision.
Can I cancel my hire early?
While we can arrange early collections, the full hire term, as agreed at the beginning, must be paid. We do not offer refunds for early cancellations.